TomTom
The new wave of Fleet Management

 
There are plenty of adjectives that describe what it's like running a business, but 'easy' isn't one of them. Along the same lines, going global is no longer a differentiator for businesses. Rather, it has become the norm to stay relevant within today’s heavily diversified geographies and target markets. In this race toward global dominance, fleet operations play a crucial role in improving performance, reducing fuel consumption, and overall enhancing business efficiency. This is precisely why selecting the right fleet management partner, with a global reach and strong local support, is of paramount importance for organizations aiming to lead the global market. TomTom Telematics [EPA: TOM2] is one such telematics partner, having its roots in more than 60 countries, poised to assist organizations to reach a global audience through the industry’s strongest local support network and most extensive range of sector-specific third-party applications and integrations. As a business unit—dedicated to connected car services, fleet management, and vehicle telematics—TomTom Telematics benefits clients every day with the high standards of confidentiality, integrity, and availability of their ISO and IEC 27001:2013 certified service, currently catering to more than 49,000 customers worldwide.

Making the Real Difference

TomTom spearheads in solving complex business problems with the help of technology and data-driven processes. Centered on this idea, TomTom Telematics offers TomTom WEBFLEET^®, an online fleet management solution that connects businesses with their drivers and vehicles. TomTom's innovative Software as a Service (SaaS) solution acts as a single pane view, providing secure access to all the relevant information required to manage the entire fleet operation effectively. By allowing organizations to harness detailed insights on the fleet processes from multiple sources all in one interface, WEBFLEET helps clients to improve vehicle performance, save on fuel, and drive business efficiency.

"TomTom's fleet management solution customers are realizing average savings of 25 to 35 percent primarily from fuel savings due to more efficient navigation to the customers and from time"

Besides, it features accident tracking, GPS tracking, dispatch and driver management, fuel management, maintenance scheduling and tracking, routing, work order management, and more. The simple and purposeful WEBFLEET interface offers a superior user experience and architecture, which enables faster core feature development. Additionally, it allows for easy adaptation and evolution with the customers’ future requirements. WEBFLEET’s newly enhanced feature enables managers to use an increased range of criteria to pre-plan specific routes, helping drivers to follow specified routes, and avoid certain locations if deemed necessary. The new TomTom PRO driver terminals can then be used to send these directions directly to the drivers, adding tremendous value for industries such as waste management, where drivers are required to follow pre-defined routes.

As a services-led company, engineer productivity was crucial to Danwood’s reputation and cost-effectiveness. The client set a two-year project window to create a total solution which enabled accurate route planning, vehicle tracking, and efficiency monitoring while driving up the number of calls per day in the process. TomTom Telematics was selected as a partner from a shortlist of 12 companies. TomTom Telematics recommended the LINK 300 tracking device, which allowed for remote tracking and connection to the WEBFLEET fleet management software for producing automated reporting. For the next stage, TomTom plans to integrate its system into the client's existing back office system that will provide resource planning and automatic scheduling capabilities without additional tools.

Once installed, the company noticed results almost immediately, with the average number of customer visits per day increasing from 4.5 to 4.8, i.e. a growth of 7 percent. With a service-driven business, this increase has had a significant impact as it enabled the client to witness faster and accurate timeframes for driver response. Better route planning has also ensured that engineers are utilizing their working days for maximizing their visits and effectively encouraging a more conscious driving style. The company has achieved an average increase of 10 percent in miles per gallon over a six-month period and noticed a 23 percent reduction on their CO2 emissions year on year. The system will also streamline mileage reports, with the introduction of automated mileage sheets which, coupled with fuel card information, have enabled any private mileage to be reclaimed directly from salaries. Thomas Schmidt, the Managing Director of TomTom Telematics also mentioned that their client experience shows that Webfleet today saves business organizations of all sizes around the world an estimated €80 million a month and 11.5 million liters of fuel every single day.

The Road to the Future

TomTom Telematics has developed its next-generation products by incorporating feedback from its 49,000-strong global customer base and more than 18 years’ fleet management expertise. As a direct result of its enormous efforts to align products and associated services along with the delivery of an exceptional end-customer experience, TomTom is experiencing a commendable growth trajectory in the European market with an on-going commitment to innovation and dependability. Combining its R&D expertise with technology and business partnerships, TomTom Telematics continues to shape the future, leading the way with autonomous driving, smart mobility, and smarter cities. Currently, the new WEBFLEET is available to all TomTom Telematics customers across 60 countries, in 13 languages—serving as a truly global solution. As of today, the company is working closely with their software partners to add additional functionality such as route optimization, commercial vehicle routing, and fuel-tax reporting. They are also looking at adding other devices that connect via Bluetooth to in-vehicle telematics box and vehicle data that can communicate and transmit working times and vehicle fuel consumption information to WEBFLEET. This belief, combined with their relentless focus on reliability and product quality has made TomTom the market leader in Europe and one of the world’s leading players in vehicle telematics and fleet management.